Announcement on service suspension on the
29/04/2025

Shinhan Securities Vietnam (SSV) would like to inform our customers that, in order to implement the transition to the KRX system as planned by the Stock Exchange, the "San Xin Ha" application will be temporarily suspended as follows:

FROM 7:00 PM on April 28, 2025 TO 12:00 AM on May 5, 2025 for new account openings: Customers please do not open new accounts during this period.
FROM 5:00 PM on April 29, 2025 TO 12:00 AM on May 5, 2025 for existing customers: Existing customers please stop trading and accessing into the application during this period.

The KRX system — developed in cooperation with the Korea Exchange (KRX) — represents a major advancement toward modernizing the market's technological infrastructure, aiming for more synchronized, transparent, and efficient development. This upgrade is intended to provide a safer, more convenient, and modern trading experience.
Customers are kindly requested to complete all transactions before the system suspension period.
For more information about the KRX system’s go-live date, please click here.

Thank you for trusting and accompanying Shinhan Securities Vietnam (SSV).
For any inquiries, please contact our hotline at 028 6299 8000.


You can also learn about opening a Shinhan Securities account through the Shinhan Bank app here.
To open a securities account, customers only need a valid ID card. View the account opening guide here.
Download the Shinhan Alpha VN app – a specialized platform for stock trading and market updates: Link IOSLink Android.
For more information about the program, please contact the Hotline: (028) 6299 8000 or email support@shinhan.com.