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Client Service Officer

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Department:

Client Services

Time:

08/04/2025 - 31/05/2025

Location:

Ho Chi Minh

Quantities:

1

1.Instructing customers on procedures for opening accounts, transaction methods, payment methods, transfer of rights, cash withdrawal at the counter and by phone;

2.Serving customers' information lookup requests such as account information, information related to the exercise of rights...; Send reports, delivery statements at the request of customers and brokers

3.Taking care of and receiving customers' requests to place securities trading orders at the counter, entering orders into the system to ensure compliance with the Company's business processes.

4. Guidance on depository procedures, exercise of rights..

5.Implement customer care programs, promotions depend on the company's business plan.

6. Other tasks as assigned of Head of CS Team and BOM.

  1. Degree:

- University degree in Economics, Finance, Accounting or related fields.

- English/Korean: good communication skill is a compulsory

  1. Certificate:

- The stock certificate of SSC (Brokerage/ financial analysis/management of fund) if any.

  1. Others:

- At least 1 years’ experience in the same position is a plus.

- Ability to communicate with Customer and related Teams.

- Ability to manage and solve issues.

- Teamwork capabilities and good ability to build and sustain relationships

  • Working time: 05 days/week (Monday to Friday).
  • Opportunity for promotion and career development.
  • Competitive Income.
  • Attractive Bonus’s Policy; 13th salary
  • Compulsory insurances full salary (Social Insurance, Health Insurance, Unemployment Insurance) based on the Labor Code and PVI Health Insurance based on the Company's regulations.
  • 11 Public holidays based on the Labor Code, 16 Annual leave days based on the Company's regulation, 5-year-employee has 01 more annual leave day.
  • 01 birthday leave
  • Company Team Building Trip every year.
  • Training sponsorship programs: Securities certificates, Soft skills, Technical skills, Korean or English language.
  • Professional and dynamic working environment.
  • Salary: Negotiation.
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